PRIVACY POLICY – MUST READ
Last Updated: 18-FEB-2026
Thank you for being a part of GoNobel Trips Private Limited.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile site, WhatsApp booking system, or use our travel services (collectively referred to as the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
TABLE OF CONTENTS
What Data We Collect
How We Collect Your Data
How We Use Your Data
Sharing of Information
Payment & Booking Data
Security Measures
Your Rights & Choices
Children’s Privacy
Jurisdiction-Specific Rules (India – IT Act)
Modifications to This Policy
Contact Information
Cookie Policy
Force Majeure (COVID-19 & Government Restrictions)
1. WHAT DATA WE COLLECT
A. Data You Provide Directly
When you:
Create an account
Make a booking
Contact us via WhatsApp / Email
Fill out a form
Participate in promotions
We may collect:
Full Name
Email Address
Phone Number
Gender
Date of Birth
Address
ID proof (for travel requirements)
Passport details (for international trips)
Emergency contact details
Payment details (processed via secure gateways)
B. Booking & Traveler Data
While booking trips, we may collect:
Traveler names
Age & ID details
Passport & visa details
Special medical requirements
Travel preferences
This is required to confirm reservations with airlines, hotels, transport vendors, and activity partners.
C. Automatically Collected Data
When you visit our website, we automatically collect:
IP address
Device type
Browser type
Operating system
Location (approximate)
Pages visited
Time spent
Click behavior
This is known as System Data & Usage Data.
2. HOW WE COLLECT DATA
We collect data using:
Cookies
Analytics tools (Google Analytics, Meta Pixel)
WhatsApp & CRM systems
Advertising platforms (Meta Ads, Google Ads)
These tools help us understand customer behavior and improve services.
3. HOW WE USE YOUR DATA
We use your information to:
Process trip bookings
Confirm reservations with vendors
Send booking confirmations (SMS / WhatsApp / Email)
Provide customer support
Send trip updates
Run marketing campaigns
Improve website performance
Prevent fraud or misuse
Comply with legal obligations
We may also contact you for:
Special offers
Birthday discounts
Loyalty programs
Feedback surveys
You can opt out anytime.
4. WHO WE SHARE YOUR DATA WITH
We do NOT sell your personal data.
We may share data with:
Hotels
Airlines
Transport providers
Activity vendors
Visa agents
Payment gateway providers
Marketing & analytics partners
Government authorities (if required by law)
In case of merger, acquisition, or business transfer, your data may be transferred to the new entity.
5. PAYMENT SECURITY
All payments are processed through secure third-party payment gateways.
We do NOT store full credit/debit card details on our servers.
Encrypted processing is used for transaction security.
6. SECURITY
We implement:
SSL encryption
Secure hosting servers
Restricted internal access
Password-protected systems
However, no system is 100% secure. Users must protect their login credentials.
7. YOUR RIGHTS
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Opt-out of marketing emails
Withdraw consent
To exercise rights, email:
📧 support@gonobeltrips.com
We may require identity verification before processing requests.
8. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 without parental supervision.
If we discover data of minors collected unintentionally, we will delete it promptly.
9. USERS IN INDIA – IT ACT COMPLIANCE
As per the Information Technology Act, 2000:
Indian users have:
Right to Know
Right to Correction
Right to Deletion
Right to Non-Discrimination
We do not sell personal data of Indian users.
For legal/privacy requests:
📧 legal@gonobeltrips.com
10. MODIFICATIONS TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Changes become effective immediately once posted on this page.
Continued use of Services means acceptance of changes.
11. CONTACT US
GoNobel Trips Private Limited
Email: support@gonobeltrips.com
Phone: +91 9891309256
Address: 105/4 RISHI NAGAR RANI BAGH
DELHI 110034
COOKIE POLICY
What Are Cookies?
Cookies are small files stored in your browser that help improve website experience.
Why We Use Cookies
Login authentication
Website personalization
Analytics
Ad targeting
Fraud prevention
You can disable cookies from browser settings.
FORCE MAJEURE (COVID-19 & GOVERNMENT RESTRICTIONS)
GoNobel Trips shall not be liable for delay or failure in performance caused by events beyond reasonable control including but not limited to:
Pandemic (COVID-19)
Government lockdown
Natural disasters
War
Civil unrest
Strikes
If such event continues beyond 90 days, the agreement may stand terminated.
Refunds will be subject to vendor policies.
